Poldark Mine an underground adventure unlike any other.
entrance to the poldark mine

The Poldark Mine is an industrial Heritage Museum in a beautiful rural setting

OPENING DAYS WINTER 2018/2019 **


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WINTER - OPEN SATURDAYS only - except February half term

There are only Two mine tours on Winter Saturdays [except on half term days]- advance booking please -

11.00am MAIN MINE EXPLORER TOUR A - 65 minutes & three levels - reservation recommended as we do not run this tour unless we have some bookings - arrival 10.45 am latest

1.00pm DEEP MINE ADVENTURE TOUR B - check in time 12.00pm - ADVANCE BOOKING ESSENTIAL - preferably the week before or by 11am on the day. -

FEBRUARY HALF TERM 2019 -

WEDNESDAY 20th, THURSDAY 21st, FRIDAY 22nd SATURDAY 23rd,

[Note THREE tours per day during half term period] -

Main Mine Explorer Tour A at 11am & 12.30pm
Deep Mine Adventure Tour B at 2pm - [check in time 1.00 pm]

Cornish Heritage Collection, Scheduled Ancient Monument, Gardens and free Car Park open from 10.30am on the Saturdays [& half term days] when the mine and Cornish Heritage Collection are open - The Grounds, Scheduled Ancient Monument, Museum & Car Park will close around the end time of the last tour - final admission being approximately 1 hour earlier.

Car parking is free in 2018 - sorry no dogs anywhere but day kennels are available nearby - smoking is not allowed anywhere in our grounds gardens or car park or outside our gates - please arrive at least 15 minutes before the main tour time and at least 60 minutes before the deep mine tour.

REFRESHMENTS - SLICE OF CORNWALL is a great little tea room offering home made food and cakes very close to the mine at The Homestead Woodland Garden, Crelly, Trenear, Wendron. Open on Saturdays from 10 am to 4 pm. Located on the B3297 about 500 yards on the right hand side as you head towards Redruth from Wendron village. Bookings can be made - contact details:- Phone 07903788315 http://www.sliceofcornwall.com/ Email hello@sliceofcornwall.com Facebook.com/sliceofcornwall - SATNAV TR13 0EU

The tea room at Poldark Mine will be closed in Winter but confectionery & cold drinks will be available as stocks last. Picnics can be taken on the bandstand in our waterside gardens if there is fair weather and there is also an indoor area with seating overlooking the gardens.

Check in time for MAIN MINE EXPLORER Tour A is no later than 15 minutes before advertised time - the deep mine tour check in must be at least one hour before the advertised time - the museum & grounds close about 30 minutes after the end of the last tour - so if you want to visit the museum, have a picnic or to take refreshments, please arrive at least 2 hours before the final tour of the day.

SHOES, SHOES, SHOES !!!! Please ensure that you wear suitable stout walking shoes or trainers or you may NOT be allowed to take a mine tour. High heels, wedges, ballet shoes, light or flimsy shoes, sandals & flip flops, open toe or open heel footwear CANNOT be worn in the mine [more details below]. This is for your safety.

MAIN MINE EXPLORER TOUR A is electrically lit throughout with an automatic emergency lighting system - the mine tour has 40 downward steps and 53 upward steps. RESTRICTIONS - Due to health and safety, security, comfort, privacy and safety of others, mining and other risks - bags, backpacks, cameras, ipads, dvd players, transistors, laptops, mobile or cell phones on sticks or otherwise, lamps or torches, are NOT allowed, photography is NOT permitted in the mine - water bottles, sweet papers, wrappers are not allowed - please leave all such items locked securely in the boot of your car or at home - eating or drinking in the mine is not allowed - see detailed notes below about suitable footwear and other restrictions

Both hands will be needed in the mine for the handrails when negotiating our stairs. Three levels of the mine are explored.

To save delay you may pre-book the Saturday before your visit - by telephone 01326 573 173 - Booking office is only open on WINTER Saturdays from 10.30 am - from Easter to the end of September the booking office is open DAILY FROM 10.30am - 1.30pm except on Good Friday or Flora Day in May. WINTER -

DEEP MINE UNDERGROUND ADVENTURE TOUR B

[WINTER SATURDAYS at 1.00 PM] {takes about 90 minutes}

[MUST be booked at least TWO hours in advance or preferrably a week in advance]

Check in by 60 minutes before advertised time is a requirement - museum & grounds will close at end of tour - so if you want to visit the museum please arrive at least one hour earlier. It should be noted that this tour is [on rare occasions] subject to cancellation at short notice. In the unusual event that a cancellation needs to be made, a full refund will be made.

Winter Saturdays = The Cornish Heritage Collection, grounds and our free visitors car park are open from 10.30am to 1.30pm** - ** last admission to museum one hour before closing -

CHECK IN TIMES Visitors for either tour need to arrive & be ready to go underground at least 15 minutes BEFORE the Main Mine Explorer Tour A and for the Deep Mine Adventure Tour B at least one hour before the scheduled tour time - preferably more -

*** DEEP MINE UNDERGROUND ADVENTURE TOUR B - Restricted to fit adults only, children must be over the age of 10. Booking & pre-Payment by telephone in advance required. The main lights in the mine are turned off for this tour, all visitors are issued with genuine miners battery powered head lamps which add to the atmosphere of the guided tour. The emergency lights in the mine will remain in use. Four levels of the mine are explored.

DEEP MINE BOOKINGS Bookings for Deep Mine Adventure Tour B can only be made by telephone or a personal visit in advance. Numbers allowed are limited so booking a week in advance by telephone is recommended to avoid disappointment - especially in wet weather periods

FOOTWEAR, CLOTHING, BACK PACKS & BAGS Mining conditions are presented during the underground tour. Please ensure for your personal safety that you wear suitable washable clothing - the ideal being an old pair of full length denim jeans, stout sensible walking shoes or trainers.

Shorts, half length trousers, culottes, cropped jeans or trousers or similar are most inappropriate for a Main Mine Tour A visit and will not be allowed on Deep Mine Tour B visits.

Flimsy shoes, flip flops, high heels, wedges, open toe sandals, open heel sandals or lightweight house shoes will NOT be allowed. Handbags, backpacks, cameras, ipads, dvd players, transistors, laptops, mobile or cell phones are NOT allowed, photography is NOT permitted. Both hands will be needed in the mine when negotiating our stairs - a small handbag (no cash or cards) may be left in reception at your own risk, purses or wallets with any cards or money should preferably be in a deep zipped or clipped coat pocket.

CAR KEYS - We recommend that car and other keys are safely secured in a zipped or clipped deep pocket in case they are accidentally dropped in the mine.

SENSIBLE ATTIRE - WATER & Mine Conditions .... BE PREPARED... but not for a fashion parade! ..... This is a very real subterranean tin mine that extends to several levels. All mines in Cornwall had a water problem, you will see the ruins of many engine pumping houses all over the county, there were thousands at one time. All 3,500 known Cornish mines are now completely flooded and when working were very wet & muddy, we are no exception.

Wheal Roots Workings at The Poldark Mine is the only mine open to the public that pumps water today. We raise between 15 to 20 million gallons (circa 90 million litres) of water out of the mine each year, thats around 50 thousand a day .... the mine is wet & sometimes muddy underfoot so trainers are best or a good walking shoe. Water drips in most of the mine, following wet weather water gushes out of the rock in places and you may get splashed - so a showerproof jacket is recommended. There is rust and ochre on the walls in places which might get on your clothing, do try to avoid brushing against the walls and ensure that you come prepared for a mine visit by wearing washable clothing, full length jeans and stout footwear.

RESTRICTIONS - Due to the risk of FIRE & for the SECURITY, COMFORT & SAFETY of all VISITORS... We very much regret that CAMERAS, MOBILE CELL PHONES, PCs, KINDLES, & PADS or any similar or other electronic devices, radios, music players, bottles with liquids or sprays, sharps or knives, penknives, handbags, backpacks, weapons or imitation weapons, etc are NOT allowed into the mine or beyond the ticket desk in our museum - matches, lighters, smoking materials, e-cigarettes [including vapes] are NOT allowed anywhere in our gardens or car parks - we are a 100% SMOKE FREE ZONE.

NO PLASTIC BOTTLES PLEASE - PLASTIC FREE ZONE - for the last FOUR YEARS we have been doing our little bit for the environment means that we do not approve of plastic bottles and ask that you refrain from bringing them here. They will not be allowed into our gardens or the mine - not only for environmental reasons but also to ensure that bottle tops and plastics are not taken into the mine which could jam the mine pumps.

To avoid delays at the ticket desk, please ensure that leave all such RESTRICTED items & devices in your car boot or at home. Flash & VIDEO photography is NOT permitted anywhere in the grounds and photography of any kind is not allowed in the mine. Both hands will be needed in the mine when negotiating our stairs. Please do not take sweet papers or any plastic bottles, paper or foil wrappers into the mine. Walking sticks, crutches or walking frames are NOT permitted into the mine.

GENERAL RESTRICTIONS, CHILDREN, LESS ABLED ...... We regret that for the safety & security of all of our visitors that various mine regulations, minimum age and other restrictions apply - unfortunately the mine tours are not suitable for babies, very young children under 3, the infirm, the blind, epilepsy sufferers, pregnant or less abled visitors and regulations prevent them from entering the mine. [Main Mine Explorer Tour A has 40 downard and 53 upward steps] - [Deep Mine Adventure Tour B has 70 downward and 73 upward steps].

It should be noted that the minimum age for children is 3 to 4 years at the discretion of the Mine Captain or the mine guide. [The term Mine Captain is the Cornish designation for a Mine Manager] Children need to be well behaved and calm during their mine visit. Children cannot be carried in the mine or be put into back or front pouches or harnesses. Hard hats have to be worn by all persons & children at all times in the mine without exception.

REGULATIONS MINE REGULATIONS, security measures and other restrictions are to avoid nuisance to others, delay, fire, acts of terrorism. These are in place to ensure your personal safety & security and that of others. Apart from the mine regulations and modern day terrorism risks, both hands will be needed in the mine when negotiating our stairs.

PICNICS - Visitors are invited to the the bandstand in winter, or in summer the picnic tables on the lower lawn, all that we ask in return is that you take home all of your personal food wrapping, papers and food waste. If you have a picnic the picnic bag may be left at the ticket office and collected after your mine tour. If you are visiting for the deep mine tour, you will need to take your picnic well before the tour starts and return your bag to reception before going underground, you can then retrieve it on your way out. In summer picnics may NOT be taken on the tea lawn or bandstand which are reserved for visitors using our refreshment facilities. For security and the safety of all, there are CCTV cameras that monitor & record all areas of the car park, grounds, museum, ticket office & sales area.

SMOKING We regret that for the comfort of all of our guests and visitors that Smoking of any description (including VAPES) is NOT allowed in anywhere in the garden or on the grounds and is PROHIBITED in our car park or outside our gates. Matches and lighters etc are not allowed anywhere due to regulations. WE ARE A 100% SMOKE-FREE ZONE.

NO DOGS - Sorry! [however kennels are available nearby- see note below**]- The entire Poldark Demesne & Car Park is a dedicated Wildlife Zone & Sanctuary with many small ground nesting birds, invertebrates, adders & grass snakes, and small mammals, some are endangered species. Visitor should note that there are grass snakes along the watercourse on both sides of our main car park.

Therefore DOGS are NOT ALLOWED anywhere in our grounds or in our car park. CCTV cameras are used to ensure compliance with the NO DOGS policy. Please leave your doggies with a friend or at home.

DAY KENNELS ** - Best option - just a few miles away there is an excellent day kennel where your dog will be looked after for a modest sum. Its 5 miles and 9 minutes away near Rame on the main A394 road to Truro. Booking in advance is important but from as little as £12 your pet will be looked after, walked and fed.

K9 Kennels are at Rosevean Herniss Longdowns, Penryn TR10 9DU Phone: 01209 860302 www.k9kennelscornwall.co.uk

Dogs must not be left unattended in cars or vans as per the RSPCA website and you could be reported for cruelty. The RSPCA say that it takes less than 20 minutes even on a mild day for a dog to die in a car or van.

The RSPCAs 24-hour emergency cruelty line 0300 1234 999. If a dog is believed to be in danger, dialling 999 will be our first step.

If you too are an animal lover and arrive with a dog in your car, please ensure that you do NOT allow the dog out of the car. Dogs are NOT permitted anywhere on our riverside land on on the turning apron and verges outside our gates, or along the woodland riverside in the lane. For the sake of your dog, please abide by the recommendations of the RSPCA .

CONCESSIONS We have concession rates for local residents with TR (NOT PL) postcodes who will need to produce a driving licence or some other acceptable ID with a photo and address with a TR postcode for each adult, not available on the 11 am tour or when there is a special event. Military & NHS discount is also offered, ID will be required. Concession rates are available for senior persons over 65.

No concession discount is available in conjunction with any other offer.

DAILY PERSONAL RESERVATIONS for Main Mine Explorer Tour A NEED TO BE MADE BY TELEPHONE no more than 48 hours in advance. - We DO NOT require prepayment unless you wish to - 01326 573 173 - please do not e-mail reservations as we often dont have sufficient time to look at our e-mail every day due to busy times and the reliance on volunteers from time to time.

GROUP & PRIVATE CHARTER BOOKINGS Charters for groups are welcome at any reasonable time and booking enquiries should be made well in advance by telephone and followed up with an e-mail & all pertinent details. Prepayment will probably be required.

CAR PARK Our car park is free for visitors to the mine who pay for admission or to take a guided mine tour. It is not a car park to be used for any other purpose, please do not leave your car in our car park and go for a walk unless you have obtained a pre-paid car park ticket from our booking office. DOGS are NOT permitted in the car park and must NOT be allowed out of your car. We are a Wildlife PROTECTED ZONE.

The turning apron in front of our gates is the private property of Poldark Demesne and is a coach and bus turning space only. It is also the Poldark Mine Bus Stop and is used by regular daily public & school bus services to and from the next village to Helston, Falmouth and other destinations.

CCTV - Please note that for the safety and security purposes of all visitors that the car park, coach turning area, gardens and grounds are monitored by a number of 24 hour security cameras (CCTV) and images are recorded and held for up to 3 months.

GARDENS, CORNISH HERITAGE COLLECTION, SWITZERS BUTTERY & TEA ROOM*
REFRESHMENTS - Our Tea room will be open for five or six days a week in the peak period and may be closed in off peak and in the winter months.

Chilled fizzy & organic bottled juices & drinks, ices, Seaford gluten free crisps, biscuits, chocolate, & confectionery are always available and all visitors are more than welcome to picnic in our gardens.

REFRESHMENTS - USUALLY CLOSED IN WINTER - Switzers Buttery is a licensed coffee & refreshment counter courtesy service to our visitors but is not a full cafe. There is a limited service in early and late season, and five or six days a week in peak summer - cafetières of exceptional quality freshly brewed roasted Colombian coffee with hot frothy locally-sourced Jersey milk & teapots [& extra hot water!] of high quality loose leaf tea with good Cornish organic local milk are available.

Food is limited in winter months [if tea room is open] to cake, scones and biscuits. During busier times made on the premises sandwiches, individual quiches with salad, biscuits & toasted teacakes, or perhaps a Cornish Cream Tea with a fruited scone with Cornish butter, Cornish clotted cream & high quality jam. We usually have high quality Cornish baked items such as* carrot cake, caramel salted gateau, millionaire shortbread, flapjacks, almond & apricot slices, Bakewell tart, brownies, etc] or a freshly Cornish baked quiche Lorraine or perhaps a pie with salad - *all as and when available. There are gluten free options. Pasties can be ordered a few days in advance by telephone for groups of five or more.

Award winning Helford Creek organic drinks & apple juices are made & bottled on a farm just 7 miles from the mine, and other glass-bottled chilled drinks are available - being a PLASTIC FREE ZONE for four years now we dont use plastic but recycle our cardboard & glass, the drinks taste far better and are not tainted by the plastic. We try our best to reduce food miles but always aim for the best taste and quality. San Pellegrino mineral water comes from Italy but at present its our favourite for quality and taste.

The licensed refreshment counter & our small tea room closes for last orders of hot drinks & afternoon teas around 1.30 or 2.00pm or thereabouts depending on the day - so if you wish to avail of the tea room or take tea in the lovely garden, please make sure you are here well in advance of your mine tour. On quieter days in early and late season the refreshment counter may be closed.

Chilled & cold drinks (non-alcoholic), crisps, biscuits, chocolate, sweets, ices etc. are available until we close for the day.

FOOD TO GO Cornish food on the move!!! We can provide an economic hot-pasty-in-a-bag service for small groups or coach parties [if booked in advance] - these are baked less than 2 miles away and are very tasty - they arrive piping hot whilst you are underground, ready to eat in the gardens or to take away in a greaseproof bag together with a napkin for a nibble on the coach with a chilled juice or organic drink to go.

DINING & ENTERTAINMENT .... Our professional experienced team of local caterers can provide a range of high quality food services, from canapés with champagne or fizzy to hog roasts with beer or a garden BBQ, from a mug of soup & a crusty roll to a full banquet or perhaps a carvery - luxury packed lunches & salads - cocktail Cornish Pasties - all costs are reasonable - easy speedy arrangements can be made. Marquees can be provided, small gatherings on our bandstand which can be a stage for performance - or at a great venue premises very close to us. We can usually arrange live brass bands or a choir.

PRIVATE PARTIES or GROUPS Small or larger groups can arrange for delicious hot locally made pies or hot baked pasties, soups or sandwiches if booked in advance. Please telephone at least a few days in advance to make such arrangements. We aim to be friendly and helpful.

TEA ROOM & BANDSTAND or STAGE We have a cosy heated tea room that seats 12 and overlooks the gardens, the bandstand is by the waterside and can also be used to take tea and refreshments.

Our Walker & Hall vintage silver-plated teapots & hot water jugs came from the Heaves Hotel near Kendal in Cumbria. The Whitlock family ran the country house hotel which closed after 70 years in 2016. Many famous guests stayed there including Prime Minister Harold Wilson; Lord Whitelaw; Everton FC team; Ian Botham; Kenny Ball and his Jazzmen; Rick Wakeman; singer Ralph McTell played the hotels grand piano and signed Catherine Whitlocks copy of Streets of London, his 1974 hit.

The teapots & hot water jugs were acquired from the Whitlock family in 2017 and were made by Walker & Hall, they are made of copper (most likely from Cornwall) which is silver-plated.

The unusual Heaves Hotel cake stands or tazze have been fashioned from old shell cases into a tazza-styled stand. The shell cases carry dates from both world wars and are silver plated brass. They were supplied to the hotel in the 1940s when materials were difficult to obtain.

PICNICS IN THE GARDENS Picnickers are most welcome but we would explain that the bandstand, upper lawn and our small tea room are usually 100% reserved, for those visitors who purchase our own refreshments.

If you do bring your own picnic you are welcome to sit on the bandstand [providing the tea room is closed] where there are tables, seats and chairs, or on the lower lawn, when the refreshment counter is open we can provide hot drinks or cold ones too.

Private Picnickers are politely requested to be green and take your own litter home with you, especially any plastic items as we are a plastic-free zone. Please leave our tables clean and tidy and please do not discard any food in our bins.

Thu Dec 13 2018
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Fri Dec 14 2018
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Sat Dec 15 2018
OPEN
GROUNDS, MUSEUM, MONUMENT & CAR PARK OPEN 10.30 AM - 12.30 Refreshments usually NOT OPEN in Winter except for cold drinks & confectionery - The great cafe Slice of Cornwall is open on Saturdays and quite close to us 6oo yards on the B3297 road to Redruth
MAIN MINE EXPLORER TOUR A 11 AM [takes about 65 minutes] Latest check in time 10.45 AM
Booking strongly recommended - please endeavour to telephone on previous Saturday as this tour may not run if there are no advance bookings
DEEP MINE ADVENTURE TOUR B 1.00 PM [takes about 90 minutes]
Latest check in time 12 NOON - may not run if no advance bookings are received by 11 am.
Booking office open 10.30 to 1.00 but only on Saturdays - 01326 573 173


Sun Dec 16 2018
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Thu Dec 20 2018
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Fri Dec 21 2018
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Sat Dec 22 2018
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GROUNDS, MUSEUM, MONUMENT & CAR PARK OPEN 10.30 AM - 12.30 Refreshments usually NOT OPEN in Winter except for cold drinks & confectionery - The great cafe Slice of Cornwall is open on Saturdays and quite close to us 6oo yards on the B3297 road to Redruth
MAIN MINE EXPLORER TOUR A 11 AM [takes about 65 minutes] Latest check in time 10.45 AM
Booking strongly recommended - please endeavour to telephone on previous Saturday as this tour may not run if there are no advance bookings
DEEP MINE ADVENTURE TOUR B 1.00 PM [takes about 90 minutes]
Latest check in time 12 NOON - may not run if no advance bookings are received by 11 am.
Booking office open 10.30 to 1.00 but only on Saturdays - 01326 573 173


Sun Dec 23 2018
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Mon Dec 24 2018
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Tue Dec 25 2018
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Its Christmas Day! - We wish all of our supporters seasonal greetings.


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Sat Jan 5 2019
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GROUNDS, MUSEUM, MONUMENT & CAR PARK OPEN 10.30 AM - 12.30 Refreshments usually NOT OPEN in Winter except for cold drinks & confectionery - A very good cafe at Slice of Cornwall is open on Saturdays and is quite close to us 6oo yards on the B3297 road to Redruth MAIN MINE EXPLORER TOUR A 11 AM [takes about 65 minutes] Latest check in time 10.45 AM Booking strongly recommended - please endeavour to telephone on previous Saturday as this tour may not run if there are no advance bookings DEEP MINE ADVENTURE TOUR B 1.00 PM [takes about 90 minutes] Latest check in time 12 NOON - may not run if no advance bookings are received by 11 am. Booking office open 10.30 to 1.00 but only on Saturdays - 01326 573 173


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Address: Poldark Mine, Trenear, Wendron, Helston, Cornwall TR13 0ES UK      Call: 01326 573 173

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